Returns & Exchanges

At Edragonmall, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the order history section to select the items you wish to return and receive a return authorization number.

• 2.
  Pack Your Items

  Securely place the products in their original packaging, ensuring all tags are attached and the items are in unused condition.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.